Claiming with Royal Fail?

[Bailes1992]

Royal Mail have kindly lost another parcel. This time belonging to me.

Unfortunately for me I have no idea what it could be. I just have a "Heyyy we missed you" card. The parcel was recorded delivery and they don't even reckognise the serial number on the card.

So now I have to put a claim in. But I don't have any idea what it could be?

What do I do now?

[DaiRees]

That's a bit odd, are you sure you're not expecting anything?

How can you put a claim in without knowing what's in the package?

[Bailes1992]

That's a bit odd, are you sure you're not expecting anything?

How can you put a claim in without knowing what's in the package?

Tell me about it!

I ordered a book from amazon which has yet to have been dispatched.
I had the control module for my car which was delivered saturday.
I also ordered brakes for my car friday night, but I got the "missed you" letter friday morning.

Really confused.

[Alberto]

i had similar story at once : found the card on my door step and wasnt expecting nothing,post office was near by so i turned in and got the box addressed to my name,opened and find 2 energy saving bulbs haha electricity company send me out for free by some reason

[FarmerPug]

Normally the arrangement with the postman is he leaves any parcels in the coal bunker round the back of the house, but one day a subbie must have been working and a card come throught the letter box, but nothing had been ordered. I went to the post office and it was a 3/8 ratchet and 10 sockets, new and in the box,
It was definatley not ordered i had been at uni and hadnt bought anything off ebay or elsewhere in 2 months, there was no sender address or clues as to who sent it

[lozz]

You carnt claim,. if you dont know whats in the parcel or whoom its from,


( You’ll need to satisfy the “basic evidence” requirements outlined in the Royal Mail compensation policy, which include supplying the names and addresses of the sender, addressee and claimant; the Royal Mail product used; the postage paid and method of postage; the place and date of posting; and a description of contents. )

You need to find out Who the sender was and get them to contact royal mail,

[Welly]

Bloody hell Bailes, why weren't you in to receive the parcel?

I've bought you a full set of AP racing calipers and discs as a gift, I'll have to get a refund now

[Bailes1992]

Just phoned them up after nobody got back to me. Couldn't find any options to speak to anyone and had to leave my details with a computer for them to send me a claim form.