Sky Tv.

[kevtherev]

What are they charging for the line rental? to me if you don't use a landline you don't pay it.

Broadband Package Sky Broadband Unlimited £7.50 a month.
Talk Package Sky Talk Weekends Nil.
Line Rental Sky Line Rental £14.50 a month.

if your having sky broadband you'll surely be charged line rental as that is using the telephone line...
don't need the line for watchin t.v tho i had it for years without it, as said above it's just for the interactive services , box office movies, sky bet etc

[lozz]

got it all fitted,.
what a Polava.

Err where do you want this Dish sir?

points up at the Roof, he went White /ghostly looking

No sorry it will have to go on a wall ..in an Area away from all thems trees,

ok thens just bolt the fecking thing where ever you want,

anyways 20 mins later he was ready for taking a sharp exit.

imade sure the thing was activated before he left,
it was fun to listen to him shouting at sky to activate it,
they was insisting he leave it ..and they wouid send a signal within 20mins to 48hrs, isort of knew thats what theyd do/try,

They hung up on him twice,

[lozz]

Well, Still no Broadband.
Theyre a waste of time, anyone thinking of swapping over from bt -sky for broadband id avoid them,
they even had the cheek to take the payment for it out my bank via D/d

Mrs rang them the other day: and the Tech chap gave her instructions on how too remove the Two screws out of the BT connection box
and instructed her on how to Mess with property that Belongs to BT not Sky,
they Take the piss,

The Sky box Wont Recieve Channels 1-5 and they its down too the weather, (jokers)
ishouid of stayed with Vm less hasstle and alot cheaper,

[scotty73]

The Sky box Wont Recieve Channels 1-5 and they its down too the weather, (jokers)

Weather can affect sky but it has to be bad, they ain't installed the dish right is my guess.
My house one likes to freeze in the middle of footy but that's only been twice to my knowledge, the one on my tripod in the caravan that i use if i can't pick up Freeview has seen far worse weather and hardly misses a beat... Maybe the sky engineers should self train like i did.

[lozz]

Yeah true ..idont think its been placed correctly.

its on the new Style Twin LNB on The Settings it shows, 1 feed is Half the Strength of the other,
so summats not right,

[scotty73]

Yeah true ..idont think its been placed correctly.

its on the new Style Twin LNB on The Settings it shows, 1 feed is Half the Strength of the other,
so summats not right,

I've found mine works best where both bars are about three quarters but that's a standard sky box, I'd get up there and tweak it if you can just bullshit them if you feck it up and have to call them out....I know you can blame the weather.

[lozz]

Yeah true ..idont think its been placed correctly.

its on the new Style Twin LNB on The Settings it shows, 1 feed is Half the Strength of the other,
so summats not right,

I've found mine works best where both bars are about three quarters but that's a standard sky box, I'd get up there and tweak it if you can just bullshit them if you feck it up and have to call them out....I know you can blame the weather.

Iwas thinking of Moving the dish abeit but, its sat right above a Bay window, with a Slimy coating of Moss on the old slates idont fancy it
knowing my luck iwill end up friggin all the slates up,

[scotty73]

Or breaking your neck, leave it. Get sky to sort it it's under warranty.

[lozz]

Sorted,

it was running on old software,
so idid a Force Software upgrade on it, takes 20mins



How To Update The Software On Your Sky Box

This procedure applies to all Sky boxes; standard digibox, Sky+ and Sky+ HD.

The following describes how to initiate a forced software update. This will update your box to the latest stable software. Be aware that some older digiboxes may not find any suitable updates or be unable to apply the updates if they have missed too many. See Is My Sky Digibox Software Up To Date? for more info on standard digiboxes.

Your box must be connected to a correctly aligned satellite dish to receive any updates. This should not be performed if you have signal strength issues. It’s also worth connecting the box to a TV for confirmation of the update. The phone-line need not be connected.

Put your box into standby.
For Sky+ or Sky+HD, wait until the box itself is silent. This allows the hard disk to spin down and the fan/s to switch off.
Remove mains power from the box (ie pull the plug from the wall or remove the mains cable from the back of the box).
Wait 2 minutes. (It’s debatable how necessary this is. If you speak to Sky they may tell you to remove and re-insert your card, and to disconnect and re-connect your satellite feeds at this point. Personally, I think this is just filler to make sure you’ve waited a short period of time before continuing.)
Press and hold the Backup button on the front panel of your box (ie not the one on the remote).
With the button pressed, re-apply mains power (ie plug it in again).
Continue to hold Backup until you see the front panel LEDs illuminate and/or an on-screen message explaining that the box is being updated.

[lozz]

Differnce, Both signal strength bars are equal,
and the layout for the tv channels is diffent, Big improvement,

weird why sky dont tell people to do this,
Most probs so you plug it into a phone line, Bastids

Next job, find some codes so ican add some other channels from other countrys, got enough american stuff already

edit: Doh: its not analogue anymore, so there goes that idea,

[lozz]

Contacted sky again,

there Still saying the Broadband is on and it aint,
this is what im getting from it :

internet.png

[lozz]

Im still having problems with sky,

anyone thinking of getting sky Avoid!

its been off over amonth now, no dial tone,
no broadband, same old story we will get someone out within 42 hours,
Then they blaim it on BT

so after amonth isaid right enough is enough ripped it all out and as iwarned them iwent and canceld the D/d
clever bastids had my card details so theyve took it straight off the card,

been intouch with them again same story, we will send someone out

online support has been scrapped they divert you to a sky forum feking big joke,

another story on the sky boxes etc, they say do what you want with them we are not botherd, its yours

[martinr]

I used to install sky, it used to be a £25 fee for a no phone install. You do not need a phone line to activate your box, although it is quicker, part of the phone line is to offer cheap calls, broadband and security. Sky do what is called a ring back service which shows all the box details and what you have been watching(allegedly) you have probably been misinformed with the install/sales info as the phone line has to be telecoms. Yo still have to pay the line rental to them. Did you sign up in a supermarket or somewhere similar?

[nutski]

Try something i did a few years ago, i can't remember the specific reasons i did now but i wasn't getting any joy through customer service, email the Chief Exec

[email protected]

After about two days i had a response and a credit applied on my account, might be worth a shot to push it along a bit.